Shinsegae I & C

BROCHURE

BUSINESS

IT Service

With the industry’s best distribution IT experts, we provide digital technology based
IT services which could lead the 4th Industrial Revolution.

System Operation

앞으로 뒤로

Introduction

With years-worth of experience in retail industry and exceptional human resources, we provide the most reliable IT system operation and maintenance in industry.

Fast and automated advanced IT service
- Meets the evolving expectations of customers
- Flexible response to new business
- Provides a working environment of the highest quality
Cost savings and productivity innovation
- Uses the latest IT technologies
- Provides the best possible solution
- Fosters innovations for business process
All-year-round uninterrupted service
- Responds preemptively to risks (DR/Redundancies)
- Control tower for resolving service breakdowns
Impeccable data protection
- Diagnosis management by experts
- Physical/Technology protection measures have been implemented.

Areas of Specialization

[Direct Purchase Retail business]

[Commercial Real Estate business]

[Storeless, online retail business]

[Fashion and Home Furnishing business]

[Food and Beverage business]

[Construction business]

Key Systems and Services

Contracts/MD/SCM
- Partner/tenant contract management
- Product registration management
- Order management
- Order placement/imports and exports
- Logistics, quality inspection
Sales/Marketing
- Store and sales management
- Customer relationship management
- Retail shelf planning (POG)
- Culture center management
- Call center management
- Broadcasting and contents management
Sales Support
- POS system
- Cashier management
- Material procurement planning
- Franchisee/tenant management
- Website and app management
Data Analysis
- DWH
- BI
- DBA
- Demand forecasting
- Logistics, quality inspection
Common Services
- Human Resources
- Finance/Management
- Enterprise Portal
  (groupware/messenger, etc.)
- Control tower
  (service/infrastructure/security)
Others
- Broadcasting and contents management
- Construction project and procurement
- Smart construction safety management
- Jira/Confluence

Service Innovations

Shinsegae I&C reinvents its systems, operations, and services optimized for businesses.

Service Innovations
Migration to PaaS (Platform as a Service)
Business systems leveraging the latest digital technologies
. DevOps, MSA, AI/ML, RPA, data science, SAP ERP and more
Training experts in information technology and business