Digital Retail

The start of smart retail space where retail tech is integrated,
we deliver a new shopping experience to consumers.

Smart Retail

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Self-service store

South Korea’s first self-service store opened by Shinsegae I&C presents a vision for the future of retail stores that integrate retail techs like computer vision and Cloud POS.
The concentration of cutting-edge IT technologies
  • Uses AI-based computer vision, Deep Learning technology, and sensor fusion technologies for identifying products
  • A cloud POS technology-based automatic payment solution is implemented.
Provides a new shopping experience
  • Offers the new experience of automatic payment of purchases when users walk out of the store after shopping
  • Convenience of not having to wait in line


Robotics provides new customer experience and improve productivity.
Shinsegae I&C promotes the role of robotics in retail industry with its robot control, computer vision and automated driving technology and more.
Service Robot
  • Service robots assist humans in performing a job with the objective of improving the quality of the work. Provide functions like serving, bussing, cruise delivery, etc.
서비스 로봇

Smart Shelf

Smart Shelf, which combines technologies like AI vision, Deep Learning, and weight sensors, is a retail solution with which customers can operate a small retail store or Self-service store (Totally Self-Store or employee during the day, self-service at night)
Increased consumer
  • The user can easily open the shelf door and grab the product without the need for scanning the product barcode and a payment process. The payment proceeds automatically.
  • Offers a quick, convenient shopping experience.
Increased work efficiency
  • Revenues can be generated without the need for an employee.
  • Besides beverages, goods, books, and apparel are ideal items to sell.
  • Authorized storage/display is possible.
Price competitiveness
  • All the devices needed to implement the self store technology are embedded in the shelf, so it offers the best value for money.


Shinsegae I&C’s Self-Checkout is equipment that allows customers to purchase goods and make payment by themselves.
It features a weight checking function and has an excellent customer UX/UI. It also accepts several modes of payment including paper gift certificates.
Loss prevention function
  • With the integration of weight checking function, product scanning omission and loss can be prevented.
Provides customized functions
  • The function/screen configuration can be changed to match customer needs and store size better.
Many references
  • Knowhow on installing the counter in some of South Korea’s largest stores (emart, emart traders).
Supports different modes of payment
  • All-In-One payment method including credit card, cash, mobile payment, and gift certificates.

Smart Vending Machine

The smart vending machine from Shinsegae I&C combines a traditional vending machine with a cloud POS kiosk and provides a new purchasing experience to customers.
  • Uses large 32“ kiosk screen
  • Equipment can be wrapped with a particular image
Payment Method
  • Credit card/Check card, mobile payment, mobile coupon
  • After accessing the mobile web through a smartphone, the user chooses the product and makes payment, all without touching the machine
  • N+N, A+B discount, card/membership discount, employee discount
  • Mixed use of hooks (the only vending machine in South Korea to use hooks), belts, and spiral modules
  • A broad range of products can be put up for sale from food to appliances and cosmetics
  • Products purchased in online malls can be picked up from a vending machine